AutoZone Auto Parts is a renowned brand that specializes in providing high-quality auto parts to customers. With a strong presence in Vista, CA, AutoZone Auto Parts has established itself as a reliable and trusted source for all automotive needs. The store offers a wide range of products, including batteries, headlights, bulbs, and more, ensuring that customers can find everything they require to keep their vehicles running smoothly. In addition to in-store shopping, AutoZone Auto Parts also provides convenient services such as kerbside pickup and delivery. The knowledgeable and friendly staff at AutoZone Auto Parts is always ready to assist customers and answer any questions they may have. With a commitment to excellent customer service, AutoZone Auto Parts strives to meet the needs of auto enthusiasts and professionals alike.
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Reviews
Had two bad experiences at this AutoZone, both regarding price matching. The first time they didn't want to price match their own website, the second time they wouldn't match a competitor. There are plenty of auto parts stores in the area, I'd recommend avoiding this one like the plague!
They are wonderful! Always willing to help and answer questions!! I went to another location and this location was willing to install a new battery after purchase! I came back the two days later and purchased new windshield wipers, again they were kind enough to help me install them too. Thank you so much!!
If you read nothing else of this review, just know that I was given excellent customer service by the staff at this store, especially by Maria O, and I'm left feeling valued and appreciated. It's interactions like this that make me a customer for life!
I arrived having researched the part number I needed, so I figured I'd be in and out of the store in record time. I was greeted upon entry, and asked if I'd like any assistance. I was ready to peruse the aisles myself, but just mentioned that I was here for a bulb replacement for my front headlight. Maria led me to the bulbs and during our brief walk, I read the part number aloud. She instinctively knew exactly where it was, and within seconds, I was at the counter paying for the item. She noted an option for a discount with my transaction, and applied it without me even having to ask.
I was in and out of the store, even faster than I had anticipated, having saved a little money, but the best part was still to come!
I was also given guidance and assistance in replacing my headlight bulbs, which were both installed in record time. Maria was helpful in teaching me how to remove the old bulbs, and was wise when mentioning the kinds of things to consider when replacing the bulbs. Maria was awesome! And once again, the staff at this Vista AutoZone location continues to impress and has earned my accolades of being THE ABSOLUTE BEST IN CUSTOMER SERVICE!
I wanted to give Andrew a big shout out! I went in during a very busy time. There was only one person at the time helping. Andrew came in and started getting to all the customers while answering phone calls and calling other stores to check for parts. He truly knows how to handle a stressful situation. I needed to replace my battery. He installed it for me. Great attitude. Great customer service! 5 stars for Andrew!
Came in with a dead battery. Customer service was a plus in an emergency like this. Installation was a bonus! Thanks for the Help Maria! 100% Happy customer 😀 …
Thank you to the Autozone people who work here :). Steve especially for coming out and making sure it was the right part. They helped me get what I needed and gave me a lot of helpful advice. They also had a lot in stock for my Honda.
I came in for a last minute brake light replacement and Jesus was such a great help with the entire process of figuring out which bulbs to get as well as pulling off my tail light. He figured out that my bulb wasn’t burnt out it was just pulled loose from the wiring, he helped me get a quick return done and sent me on my way. I appreciate his kind attitude and all his assistance with this situation.
I went to the AutoZone closest to the Perlman Clinic when I noticed that my Toyota Prius C’s tire sensor light was on.
I was immediately helped by a lady staffer who walked w/ me to my car so we find the right tire sensor caps (one of mine likely blew away from all the rainstorms) that I bought for around $4+, while a staffer named Andres kindly also put air back into all 4 of my tires to fully get rid of the tire sensor light warning, at no extra charge.
Andres also advised me to go to Discount Tires for any extra heavy duty tire air pressure help if needed since Andres was using a portable $180 jumpstart w/ tire pressure refill machine for my emergency.
Thankfully my tire sensor light warning went away - thank you Andres and the lady cashier at that AutoZone Vista nears to the Perlman Clinic for your timely help!
Gratitude sooooooo much to Andrew!!! He is so kind and patient! He installed both of my headlights with ease and I am truly grateful for all of his help.